Knowledge Management online training

Knowledge Management - KM2 - June 2020

This Knowledge Management (KM) online training course is a 4-week programme specifically designed for key personnel in NGOs, government, UN agencies and private sector organisations. You work from the comfort of your own home or office.

Student dashboard IMA international's website

Course curriculum

1. Welcome to the course!
2. Meet your facilitators
3. The basics
4. Course structure
5. Course content
1. Learning journal and KM handbook
2. General resources
3. Offers and requests list
4. Community resources
5. Module slides
1. 1 - BRAC
2. 2 - MSF
3. 3 - Frontline AIDS
4. 4 - APEFE
5. 5 - UNICEF
6. 6 - IFAD
7. 7 - ADB
8. 8 - World Bank
1. Webinar 1
2. Webinar 2
3. Webinar 3
4. Webinar 4
1. Module 1 resources
2. Introduction and objectives
3. Definitions
4. Exercise 1
5. Upload to your portfolio
6. Tacit and explicit
7. Exercise 2
8. Exercise 2 - Reflection
9. Tacit and explicit continued
10. Knowledge flows and conversions
11. Takeaways
12. Upload to your portfolio
1. Introduction and objectives
2. Costs and benefits
3. Exercise 1a
4. Exercise 1b
5. Upload to your portfolio
6. Organisational assessment
7. How KM relates to other functions in an organisation
8. The implications of where KM is situated
9. Exercise 2
10. Upload to your portfolio
11. Knowledge mobilisers
12. Exercise 3
13. Common patterns of arrangement for effective KM
14. Takeaways
15. Upload to your portfolio
1. Introduction and objectives
2. Exercise 1
3. Upload to your portfolio
4. Why measure KM
5. Exercise 2 - Measuring strategy
6. Framing your strategy
7. KS and KM adoption
8. Takeaways
9. Upload to your portfolio
1. Introduction and objectives
2. Exercise 1a - Barriers to knowledge sharing
3. Knowledge Management - Barriers to Sharing Chris Collison
4. Exercise 1b
5. Knowledge Management - Barriers to Sharing Chris Collison
6. KM environment
7. Exercise 2a
8. Exercise 2b
9. Exercise 3
10. Upload to your portfolio
11. Takeaways
12. Upload to your portfolio
13. Monitoring survey for feedback on content and structure/presentation.
1. Module 5 resources
2. Introduction and objectives
3. Exercise 1 - Organisational assessment
4. Goals and aims of KM assessment
5. Exercise 2a - The Learning NGO framework
6. Exercise 2b - The Learning NGO framework continued
7. Debrief - The Learning NGO framework
8. The 5 competencies framework
9. Exercise 3
10. The CAST framework
11. Exercise 4
12. The MAKE framework
13. Exercise 5
14. Assessment tools review
15. Exercise 6
16. Exercise 7
17. Upload to your portfolio
18. Tips for using KM assessments
19. Takeaways
20. Upload to your portfolio
1. Introduction and objectives
2. Feedback culture
3. Exercise 1
4. Exercise 1 video
5. Exercise 1 review
6. Complex Adaptive Systems (CAS)
7. Exercise 2
8. Upload to your portfolio
9. Takeaways
10. Upload to your portfolio
1. Introduction and objectives
2. Exercise 1
3. Exercise 2a
4. Exercise 2b
5. Learning from failure
6. Learning from failure continued
7. Reports - Successes and failure
8. Exercise 3
9. Upload to your portfolio
10. Takeaways
11. Upload to your portfolio
1. Introduction and objectives
2. Documentation
3. Exercise 1
4. What is good documentation
5. Exercise 2
6. To document well, always consider
7. Lessons learned
8. Exercise 3
9. Knowledge Management and Lessons Learned - Chris Collison
10. Quiz
11. KM Challenge
12. ICT and social media
13. Exercise 4
14. Takeaways
15. Upload to your portfolio
16. Monitoring survey for feedback on content and structure/presentation.
1. Introduction and objectives
2. Good practice
3. Exercise 1 - Project cycle
4. Exercise 2 - Organisational life
5. Exercise 3 - Peer call
6. Exercise 4 - Reflection
7. Upload to your portfolio
8. Upload to your portfolio
9. Takeaways
10. Upload to your portfolio
1. Module 10 resources
2. Introductions and objectives
3. KS methods
4. Exercise 1
5. Exercise 1 review
6. Upload to your portfolio
7. Upload to your portfolio
8. KM champions
9. Exercise 2
10. World cafe
11. Communities of Practice
12. Exercise 3
13. How HR can help institutionalise KS
14. Takeaways
15. Upload to your portfolio
1. Module 11 resources
2. Introduction and objectives
3. Exercise 1
4. After Action Reviews
5. Retrospect
6. Peer assist
7. Expertise locator
8. KS skills
9. Facilitation techniques
10. Exercise 2
11. Open space Methodology example
12. Exercise 3a
13. Exercise 3b
14. Exercise 3c
15. Facilitation
16. Listening & questioning skills
17. Takeaways
18. Upload to your portfolio
19. Monitoring survey for feedback on content and structure/presentation.
1. Module 12 resources
2. Introduction and objectives
3. Exercise 1
4. Simon Sinek - How great leaders inspire action
5. Exercise 2
6. Strategy overview
7. Benefits
8. Exercise 3 - Visualisation
9. Direction of travel
10. Exercise 4a
11. Content/plan & quick wins
12. Exercise 5
13. Exercise 5.1
14. Upload to your portfolio
15. Buddy chat
16. Principles and declared ways of working
17. People and roles
18. Stakeholders
19. Measurement
20. Takeaways
21. Upload to your portfolio
22. KM course final review
1. Rate this course
2. Final evaluation

About this course

Free
196 lessons
10.5 hours of video content

Watch Intro Video

Knowledge Management - KM2 - June 2020

Course curriculum

Course orientation

Resources

Case studies

Webinars

Module 1 - KM Fundamentals

Module 2 - Making a case

Module 3 - Realising KM

Module 4 - KM environment

Module 5 - KM Assessments

Module 6 - Feedback

Module 7 - Learning from failure

Module 8 - Documentation and Lessons Learned

Module 9 - Existing KS opportunities

Module 10 - KS methods

Module 11 - KS tools

Module 12 - KM Strategy

Final course evaluation

About this course

Video